~1 in 10
one-star Google reviews gets a reply from the owner. Nine go unanswered.
UENI study of 229,882 reviews, 2026 ↗Pilot Program open · free for 2 weeks
Know what every customer said yesterday, before your first chaicoffee.
Revura reads every Google review across all your outlets and sends a 2-minute Morning Brief on WhatsApp and email: what changed, what's going wrong, replies already written, and 1–3 things to fix today.
- ✓ Official Google API
- ✓ Free 2-week pilot, no card
- ✓ No fake reviews, ever
RevuraMorning Brief · 8:00 AM
☀️ Good morning! Yesterday at Brew & Bean (6 outlets)Harbor Kitchen (3 locations)
⭐ 4.3 avg rating, 30 days (▲0.1)
📝 14 new reviews · 2 need attention
🔴 Needs attention
1★ KoramangalaDowntown: "Waited 40 mins, food came cold"
2★ HSR LayoutEastside: "Staff ignored us at the counter"
🔁 Trending theme
"Wait time" mentioned 5× this week (was 1×)
✅ Today's actions
1. Add a runner at KoramangalaDowntown for the 8–10 PM rush
2. Approve 2 replies (drafted for you)
Illustrative sample. Names and numbers are made up.
Built for multi-outlet and independent
- 🍽️ Restaurants
- ☕ Cafés
- 🛵 Cloud kitchens
- 💇 Salons & spas
- 🦷 Clinics
- 🏋️ Gyms
- 🏨 Hotels
See Revura in 70 seconds
What lands on your phone every morning, and what it's worth to you.
8:00 AM · Monday
112 reviews this month. You read 9.
Across your outlets, customers are telling you exactly what to fix. Nobody has time to read it all.
Reviews this month112
Read by you9
Unread reviews fade from your view, not from Google's.
The one you missed
New customers read it. Nobody replied.
9 in 10 one-star Google reviews never get a reply from the owner.
UENI study of 229,882 reviews, 2026
R
Rahul K.★★★★★ · 6 days ago
"Waited 40 minutes and the food came cold. Staff didn't even apologise."
No reply from the owner9 in 10one-star reviews go unanswered
Revura
Read for you overnight. A 2-minute brief on WhatsApp.
Every outlet, every review, summed up before your first chaicoffee. On email too.
RevuraMorning Brief
☀️ Good morning! Yesterday at Brew & Bean (3 outlets)Harbor Kitchen (3 locations)
⭐ 4.3 avg (▲0.1) · 📝 14 new · 2 need you
🔴 1★ KoramangalaDowntown: "Waited 40 mins, food came cold"
✅ Today: add a runner 8–10 PM · approve 2 replies
Review & approve replies →
Themes & trends
See the pattern, not just the review.
Wait-time complaints at one outlet jumped 5× in a week. Revura flags it the same morning, with the fix.
"Wait time" mentions · KoramangalaDowntown
💡 Fix: add a runner for the 8–10 PM rush
⭐ Priya: 6 positive mentions this month. Thank her today.
One-tap replies
Every review answered, in your voice.
English, Hindi or Hinglish, matched to the reviewer. You approve, and Revura posts it to Google.
R
Rahul K.★★★★★
"Khana thanda tha, 40 minute wait kiya. Staff ne sorry bhi nahi bola."
"Waited 40 minutes and the food came cold. No apology."
✍️ Drafted for you
Rahul ji, maaf kijiye. 40 minute ka wait aur thanda khana, yeh hamara standard nahi hai. Evening rush ke liye humne ek extra runner laga diya hai. Agli baar aap aayein toh humein zaroor batayein. – Ananya, Manager
Rahul, I'm really sorry. A 40-minute wait and cold food isn't our standard. We've added a runner for the evening rush. Next time you visit, please ask for me. – Ananya, Manager
Approve & post✓ Posted to Google · Reply rate 94%
Competitor benchmark
Know where you rank on your street.
You vs. the places your customers compare you with: rating, review count, and who's pulling ahead.
Cafés within 1.5 km · after 90 days
- 1
- 2
- 3
- 4
- 5
Third Wave Corner4.62,140
You · Brew & BeanHarbor Kitchen4.34.5610742
Bean Street4.5980
Daily Grind4.41,310
Café Mocha4.1450
In-house feedback
Catch unhappy guests before they post. Win them back.
A QR on the table, bill or delivery bag. Private feedback reaches your manager in seconds, and every guest still gets your Google review link.
📱
Guest scans the QR"How was your meal?" 😍 🙂 😐 😞
🔔
Manager alerted in secondsTable 12 · 2/5 · "Food came cold"
🤝
Win-back sent"So sorry! Dessert's on us on your next visit." · valid 30 days
✓
Guest came backBill: ₹1,850$46 · recovered
What it's worth
Half a star is real money.
Each extra star is linked to 5–9% more revenue for independent restaurants. We use the conservative 5%.
Luca, Harvard Business School · an estimate, not a promise
3 outlets × ₹12,00,000$40,000 / month
Rating 4.0 → 4.3+0.3★
Revenue per extra star× 5%
Estimated extra revenue+$1,800/ month
vs. Revura Growth for 3 outlets: ₹8,997$237/month ≈ 6× return≈ 7× return
Revura
Your reviews, read for you.
Free 2-week pilot. Set up with you in 15 minutes. No card, no contract.
Read the film as text
- 8:00 AM. 112 reviews came in this month across your outlets. You read 9.
- The one you missed is public, and nobody replied. 9 in 10 one-star Google reviews never get an owner reply (UENI, 2026).
- Revura reads every review overnight and sends a 2-minute Morning Brief on WhatsApp and email.
- It spots patterns: "wait time" complaints at one outlet jumped 5× in a week, with a suggested fix and a staff shout-out.
- Every review gets a reply drafted in your voice and the reviewer's language. You approve; Revura posts it to Google.
- See where you rank against nearby competitors on rating and review count.
- A QR on tables, bills or delivery bags collects private feedback, alerts your manager, and helps you win unhappy guests back. Every guest still sees your Google review link.
- Half a star is real money: for 3 outlets, +0.3★ at a conservative 5% per star is an estimated ₹54,000$1,800 a month (Luca, HBS; an estimate, not a promise).
- Start with a free 2-week pilot, set up with you in 15 minutes.
Unread reviews are quietly costing you customers
You can't read every review at every outlet. Your customers do, and so does Google's AI summary.
5–9%
more revenue for an independent restaurant for every extra star of rating.
Harvard Business School, M. Luca ↗93%
of consumers expect businesses to respond to reviews. Only 7% don't.
BrightLocal Consumer Review Survey 2025 ↗48%
read the AI review summary first, so one recurring complaint now follows you everywhere.
BrightLocal Consumer Review Survey 2025 ↗How do customers see you right now?
Type your business name. In a few seconds you'll see your Google rating, Google's AI summary of your reviews, and where you rank against places nearby. Free, takes 10 seconds.
We'll check it for you. Leave your business name below and within 24 hours we'll send a 1-page audit: your rating vs. nearby competitors, top complaints and praise, and 3 replies written for you.
Get my free auditSet up in 15 minutes. Useful from tomorrow morning.
-
1
Connect Google
Sign in with Google and pick your outlets. Revura uses Google's official Business Profile access, so we never see your password and you can revoke access anytime.
-
2
Get your Morning Brief
Every morning on WhatsApp and email: rating trend, reviews that need you, recurring themes, and what each outlet should fix today.
-
3
Approve replies & act
Every review gets a reply drafted in your brand's voice and the reviewer's language. Tap approve and it's posted to Google. You stay in control.
Everything an owner needs. Nothing they won't use.
Daily Morning Brief
A 2-minute read on WhatsApp & email. Quiet day? A one-line "all good."
AI replies in your voice
English, Hindi, Hinglish and Arabic at launch. Set your tone once. You approve before anything is posted.
Instant 1–2★ alerts
Know within the hour, with a calm, professional reply already drafted.
Themes & trends
Wait time, hygiene, staff, portions, price: see what's rising before it shows up in your sales.
Competitor benchmark
Your rating and review volume vs. the places your customers compare you with.
In-house feedback In pilot
A QR for tables, bills and delivery bags. Unhappy guests reach your manager privately, before they post.
Win-back offers In pilot
Approve an apology, a call or a return-visit offer in one tap, and track customers recovered.
Multi-outlet leaderboard
Which outlet slipped this week, and why. Built for chains, priced for SMBs.
Staff & menu mentions
"Priya mentioned positively 6×." "Paneer tikka: 3 portion complaints." Coach with evidence.
Review requests, done right Coming soon
QR and WhatsApp links that ask every customer equally. No gating, fully within Google's rules.
In-house feedback · win-back
Hear the complaint before Google does
A QR on the table, the bill or the delivery bag asks every guest for 20 seconds of feedback. Unhappy guests reach your manager privately and right away, so you can fix it while they're still in the building.
- Scan. Every guest gets the same QR. No app, no login.
- Alert. A low score pings the outlet manager on WhatsApp in seconds.
- Recover. Revura suggests the right response, from an apology to a return-visit offer, and you approve it.
- Prove it. "Customers recovered this month" shows up in your Morning Brief.
🛡️ Within Google's rules. Every guest, happy or not, sees the same "Review us on Google" link. We never filter who gets asked, and an offer is never tied to changing or removing a review.
Works for cloud kitchens too: a QR on the packaging catches packing and late-delivery issues order by order.
Brew & Bean · KoramangalaHarbor Kitchen · Downtown
How was your visit today?
😞😐🙂😍
"Food came cold, waited 35 min."
Send to the managerHappy to share on Google too? Review us on Google →
🔔 Table 12 · 2/5 · just now
"Food came cold, waited 35 min."
Suggested: apologise at the table, then offer dessert on the next visit (valid 30 days).
ApproveIllustrative example.
Competitor benchmark
Know where you rank on your street
Customers compare you with the places around you before they walk in. Revura tracks you against them: rating, review count, and who's pulling ahead.
- Free: you vs. nearby places, in your audit
- Starter: a weekly "you vs. 3 nearby" line in your brief
- Growth: 5 rivals you pick, with weekly trend and review velocity
Cafés within 1.5 km of KoramangalaCafés within 1 mile of Downtown this week
| # | Place | Rating | Reviews | New |
|---|---|---|---|---|
| 1 | Third Wave Corner | 4.6★ | 2,140 | +21 |
| 2 | Bean Street | 4.5★ | 980 | +14 |
| 3 | You | 4.4★ | 742 | +18 |
| 4 | Daily Grind | 4.4★ | 1,310 | +6 |
| 5 | Café Mocha | 4.1★ | 450 | +3 |
💡 Bean Street is 0.1★ ahead, but you're collecting reviews faster. Keep replying.
Illustrative sample. Names and numbers are made up.
See a Morning Brief
Pick a business type. Illustrative sample. Names and numbers are made up.
What is half a star worth to you?
Harvard Business School research found each extra star is linked to 5–9% more revenue for independent restaurants. This calculator uses the conservative 5% end.
Formula: monthly revenue × outlets × rating gain (stars) × 5%. It's an estimate, not a promise; results vary by business. Source: Luca, HBS ↗
Made for how your business actually runs
Simple per-outlet pricing. No contracts.
Every paid plan starts with a free 2-week pilot, set up with you. Your launch price stays locked for 12 months. No payment today.
Prices per outlet/location, excl. taxes (GST/VAT added where applicable). Growth volume pricing: . Cancel anytime in-app.
What happens when you say yes
No long onboarding, no contract. You'll know within two weeks whether it's worth it.
- Day 0
Free audit
See your reviews and your nearby competitors the way your customers do.
- Day 1
15-min setup
Pick your outlets and set your reply tone. No login or access needed.
- Day 2
First Morning Brief
On WhatsApp and email, with replies drafted and waiting for your approval.
- Day 7
Check-in
A short call with the founder: what's useful, what's noise, what to change.
- Day 14
You decide
Stay on your locked launch price, or walk away. No questions asked.
Our reply promise: every new Google review gets a ready-to-post reply within 24 hours. If we miss that for more than 1 in 10 reviews during your pilot, your first paid month is free.
How Revura compares
| Revura | Birdeye | Podium | |
|---|---|---|---|
| Starting price | $39/location/mo | ~$299/location/mo1 | $399/mo (Core)2 |
| Contract | Month-to-month | 12-month minimum reported1 | Annual contract2 |
| Free trial / free plan | Free plan + 2-week pilot | No free trial reported1 | No free trial2 |
| Setup fee | None | Onboarding fees reported1 | Set on sales call2 |
| Broad suite (messaging, payments, listings) | Focused on reviews | ✓ | ✓ |
- Birdeye pricing is not public; third-party reports as of 2026: CostBench ↗, ContractorToolStack ↗
- Podium: Capterra ↗, SocialPilot ↗. Verify current pricing with each vendor.
"I've spent my career in risk analytics, finding the signal hidden in thousands of data points. Restaurant and salon owners I know have the same problem with reviews: the warning signs are all there, but nobody has time to read every one. I built Revura to read them for you and tell you what to fix today. Every pilot gets my direct line."
Questions owners ask us
Is Revura available today?
Yes, as a pilot. We're onboarding our first businesses personally: free for 2 weeks, set up with you in a 15-minute call. Request your free audit below and we'll reply within 24 hours with your audit and a setup slot.
You're new. Why should I trust you?
Fair question, and you don't have to take our word for it. The pilot is free and needs no card. You don't give us any login or access: we read your public Google reviews and send you replies on WhatsApp, and you decide what to post. You'll have the founder's direct WhatsApp. We'll share real results from our first pilots here as soon as we have them, with the owners' permission.
Is it safe to connect my Google Business Profile?
Yes. We use Google's official sign-in and Business Profile access. We never see your password, we only access the locations you choose, and you can revoke access anytime from your Google account. We don't sell your data or use it for advertising.
Does Revura follow Google's review policies?
Strictly. We never create fake reviews, never offer incentives for reviews, and never "gate" reviews (asking only happy customers to post). Google prohibits gating; our feedback and review-request tools show every customer the same Google link.
Will replies be posted without my approval?
No. Every reply is drafted for you and posted only after you (or your manager) approve it. You can edit any draft.
Do you cover Zomato and Swiggy?
Not automatically. Neither offers a public reviews API, and we don't scrape. In pilots, we analyse the ratings and complaints you share from your partner app, and a packaging QR collects order-level feedback straight from your customers. Google reviews are covered automatically.
Which languages do replies support?
English, Hindi, Hinglish and Arabic at launch, matched to the reviewer's language. Tamil, Kannada, Telugu, Marathi and Bengali are next.
Do I have to receive messages on WhatsApp?
Only if you opt in. Email works on its own. You can switch WhatsApp off with one tap or by replying STOP.
What happens to my data if I leave?
You can export your reviews, replies and reports anytime. When you leave, remove our Google access and ask us to delete your data; we do it within 30 days.
Can I cancel anytime?
Yes. Month-to-month, no setup fees, and you can cancel in-app in two clicks. Annual plans are optional.
Get your full Reputation Audit
Your instant check shows what Google shows. For the full picture, we read your recent reviews by hand and email a 1-page audit, usually the same day (always within 24 hours):
- Top complaint themes and top praise
- Staff and dishes customers mention by name
- How you compare with nearby competitors
- Your reply rate and how fast you respond
- 3 replies written for your recent reviews
- 3 quick wins you can do this week
Free, with no obligation and no card needed.